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Apply for School Transport Assistance

THIS ONLINE APPLICATION FORM IS BEING PROGRESSIVELY ROLLED OUT ACROSS QUEENSLAND FROM DECEMBER 2019.  CLICK HERE TO CHECK THE ROLLOUT SCHEDULE. 

PLEASE NOTE THAT YOU CAN MAKE AN ONLINE APPLICATION WHEN IT ROLLS OUT IN YOUR AREA.

About this service

The Queensland Government provides assistance with school transport costs for eligible students travelling to and from school under the School Transport Assistance Scheme (STAS).

STAS assistance is available for all government funded bus and ferry services (including TransLink and qConnect services). Assistance is also available for rail travel (City Rail and G-Link) and private vehicles travel subject to meeting specific eligibility criteria.

Detailed information on school transport assistance is provided on the Queensland Government website. This includes information on the STAS terms and conditions, applicant eligibility requirements, types of assistance that are included or excluded from the online application, and how to apply online.

Please review this information as you will be required to certify acceptance of the terms and conditions of school travel assistance to commence the online application. 

You cannot apply online if anyone on the application has a protection order in place.

General eligibility criteria

Students may be eligible for school transport assistance under certain circumstances if they:

  • have parents/guardians who are residents of Queensland
  • attend an approved school or alternative program approved by the Department of Education
  • are younger than 19 years of age
  • are seeking transport assistance to and from one address only
  • make a minimum of two trips per week via the nominated transport mode

Before commencing your application  

  • Check the types of school assistance included/ excluded from the online application.
  • Review the STAS terms and conditions and eligibility requirements.
  • Ensure you have the following information to complete the online application:
    • Centrelink Pension, Healthcare or Department of Veterans Affairs concession card details for yourself and student/s (if applicable).
    • Your bank account details including BSB, account number and name, and bank address (if applying for private transport assistance).
    • Electronic document files to support claims for drought assistance and independent student status.

Code of conduct:

The Department of Transport and Main has in place a Code of Conduct for school students travelling on bus, rail or ferry. The Code applies to all students attending primary and secondary schools in Queensland who use bus, rail or ferry to travel either to and from school or for school-related activities such as excursions.

The Code sets out prescribed standards of behaviour and examples of how your child can meet these standards. You can access a copy of the Code of Conduct in the terms and conditions information section on the website.

Privacy collection notice    

The Department of Transport and Main Roads abides by the Information Privacy Act 2009.  The personal information collected will be used to assess your eligibility for subsidised travel under the authority of the Transport Operations (Passenger Transport) Act 1994. Relevant information will be verified against the records of Department of Education for State school student, non-State school of attendance, and The Australian Government Department of Human Services (Centrelink and Veterans’ Affairs) where Commonwealth Government assistance details are provided. Applicant details will be provided to the contracted transport providers for the purpose of organising transport for school students. The personal information collected during this application will not be disclosed to any other third party, without your consent unless required or authorised to do so by law.

 

I certify that I have read and agree to the terms and conditions of school travel assistance set out on the Queensland Government website.

Residential address

Your residential address will be used to determine eligibility for School Transport Assistance. Assistance is only available from one residential address and to one school facility. This address must be the principal place of residence of the student's parent or guardian. For shared custody arrangements, only one residence can be nominated as the principal place of residence. Parents/guardians must decide from which address they will apply for assistance.

Your lot number and registered/survey plan can be found on your rates notice or you can contact your local council and ask for this information.

Lot on Plan details could not be found in the database.

Your lot number and registered/survey plan can be found on your rates notice or you can contact your local council and ask for this information.

There is more than one set of lot on registered/survey plan details associated with this address. To fast-track your application, please ensure that you include your lot on registered/survey plan details in the space provided below.

Your lot number and registered/survey plan can be found on your rates notice or you can contact your local council and ask for this information.

Commonwealth Government Assistance

Under the School Transport Assistance Scheme, students who receive Commonwealth Government Assistance (either directly or through their parent/guardian) may be eligible for Safety-Net assistance. Commonwealth Government Assistance details are required to assess Safety-Net eligibility for subsidised school travel by bus or ferry if distance criteria are not met. Commonwealth Government Assistance details are also required to assess Safety-Net eligibility for subsidised school travel by rail.

Do you or any of the students receive Commonwealth Government Assistance in the form of:

  • Health Care Card
  • Pensioner Concession Card
  • Veterans' Affairs Pensioner Card

Cardholder certification

I authorise:
• the Queensland Department of Transport and Main Roads (TMR) to use Centrelink Confirmation eServices to perform a Centrelink or DVA enquiry to obtain my Centrelink or Department of Veterans' Affairs customer  and concession card status details to enable TMR to determine whether I qualify for a concession, rebate or service.
• the Australian Government Department of Human Services (the department) to provide the results of that enquiry to TMR.
I understand that:
• the department will disclose personal information to TMR including my name, concession card type, customer reference number/file number, card expiry date (if relevant) to confirm my eligibility for the Queensland School Transport Assistance Scheme school transport assistance.
• this consent, once given, remains valid while I am a customer of TMR unless I withdraw it by notifying TMR in writing of the withdrawal of consent.
• I can get proof of my circumstances/details from the department and provide it to the Queensland Government Department of TMR to enable my eligibility for Queensland School Transport Assistance Scheme school transport assistance to be determined.
• If I withdraw my consent or do not provide proof of my circumstances/details by alternative means, I may not be eligible for the Queensland School Transport Assistance Scheme school transport assistance.

Note: If you do not agree to the above terms and conditions, you will not be able to complete the Safety-Net (Commonwealth Government benefits) component of your application. Please contact the nearest TMR office as listed on the TransLink website.

Primary Parent/Guardian Details

Applications for the School Transport Assistance Scheme to be completed by the parent or other legal guardian. An independent student may complete the application on their own behalf.

Note: Correspondence will only be provided to the first nominated Parent/Guardian.

Your name must appear as shown on your Government Assistance card.

Other Parent/Guardian Details

Evidence of Independent Student status will be requested prior to submitting your application.  If provided this evidence will fast track your application.

Independent status is yet to be confirmed

How can we contact you?

Application ID Notification



Parent/Guardian Commonwealth Government Assistance

Please select the type of Commonwealth Government Assistance currently being received by the Parent/Guardian.

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Please provide details of the assistance type held by the applicant.

DHS integration result matched.

Check your concession card details and verify entitlement

A Department of Transport and Main Roads officer may contact you for further information to process your application.

Please select the "verify entitlement" to verify your reference details with the Australian Government Department of Human Services

You must verify entitlement before continuing the application.

Student Details

There is a DHS error on this page

Commonwealth Government assistance details provided - student may qualify for safety-net assistance

A student will need to meet the general conditions of eligibility before school transport assistance can be approved. Please complete the student details below.

An error occurred checking STIMS - please try again

IMPORTANT: Student details must match records held by the school attended.

Click the Add Student button at the end of the page to enter additional students (maximum of 5). A new application is required for more than 5 students.

Duplicate student record

School Details

Your application cannot be completed online at this time complete paper application form

Distance is measured in kilometers by the shortest trafficable route. Enter numerical value only.

Distance is measured in kilometers by the shortest trafficable route. Enter numerical value only.

Distance is measured in kilometers by the shortest trafficable route. Enter numerical value only.

Mode of travel details

 Select all that apply

Rail service is available only to applicants receiving Government assistance

At least one transport option must be selected

Schedule details

Select when the student travels

Day 

Bus                   

Rail

Ferry

Stradbroke Ferry

Stradbroke Flyer

Monday

Tuesday

Wednesday

Thursday

Friday

To be eligible for School Transport Assistance the student must make a minimum of two trips per week for  selected mode(s) of transport.

Contact the local Translink office if you do not know the service operator.

Private Transport Details

Select how the student will travel to and from school

Day

To / From School             

To / From Bus Service    

To / From Rail Station

Distance Travelled

Monday

Tuesday

Wednesday

Thursday

Friday

To be eligible for School Transport Assistance the student must make a minimum of two trips per week on any of the school, bus service or railways station options

Student Commonwealth Government Assistance

If the parent/guardian has a concession card that includes this student, it is recommended to enter the student's customer reference number listed on the parent's concession card into the CRN/DVA reference number field. Alternatively, if the student has a Health Care concession card in their own name, select from the Assistance Type list and enter the student's customer reference number into the CRN/DVA reference number field.

A copy of this student’s health care card must be attached when submitting your application

DHS integration result matched.

Check your concession card details and verify entitlement

A Department of Transport and Main Roads officer may contact you for further information to process your application.

Please select the "verify entitlement" option to verify your reference details with the Australian Government Department of Human Services

You must verify entitlement before continuing the application

If you have entered student information by mistake, use the Delete Student button to remove.

For more students, you will need to complete a separate online application

Multi Trip for Private Transport

Assistance for private transport is generally only payable for one vehicle. Consideration may be given for the use of two vehicles (or one vehicle doing two trips)

Please provide details of your private transport multiple trips.

Provide details of the purpose for your multiple trips, students involved, vehicle details and registration numbers. You may be requested to provide a statutory declaration confirming that two vehicles are being utilized on a full time basis.

Assistance for Drought

Drought assistance (additional conveyance allowance for private transport) is available for families who reside on a primary producing property in a drought declared shire or an individually declared primary producing property as declared by the Department of Agriculture and Fisheries, and who drive their students to or from school or the nearest transport service (bus/rail).

I certify that the information provided is true and correct and I have read and agree to the conditions of the scheme as outlined in the information section of this online application.

I certify that I reside on a primary producing property in a drought declared shire or an individually drought declared primary producing property by the Department of Agriculture and Fisheries.  If applicable, I have included with this application a copy of the individually droughted property (IDP) application form, certified by the Local Climate Risk Coordinator. 

I also authorise the Department of Transport and Main Roads to confirm with the Department of Agriculture and Fisheries the status of my property for the sole purpose of confirming my eligibility for drought assistance.

Note: You will be required to attach a copy of your certified IDP declaration for an Individual Droughted Property.

Bank account details

Payment for private transport assistance is made by direct debit into the applicant's bank account. Account details must be in the same name as the parent/guardian or joint account including parent/guardian's name. Payment cannot be made to business or company accounts. Please notify the Department of Transport and Roads as soon as possible if these details change.

     (savings or cheque account only)


Account name does not match with primary parent/guardian's name.

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Certification by Parent / Guardian

I certify that the information provided is true and correct and I have read and agree to the conditions of travel as listed on the School Transport Assistance Scheme Terms and Conditions page and available on the TransLink website.  I understand that I am required to complete a new application within seven days should there be any change in information contained in this application.  It is further understood that the Department of Transport and Main Roads reserves the right to withdraw travel assistance and recover monies paid if investigations show the student/s to be ineligible.

I understand that persons who intentionally provide false information to obtain financial benefit may be liable to a fine. The maximum penalty under Section 149(3) of the Transport Operations (Passenger Transport) Act 1994, for a person  intentionally or recklessly obtaining, or helping someone else obtain, a financial benefit under this Act to which the person is not entitled is 60 penalty units.

Parent/Guardian Commonwealth Government Assistance

    Valid formats for all attachments are PDF, JPEG, JPG, PNG and the maximum file size is 5MB.

    (It is mandatory to attach a copy of your card to this application).

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      Valid formats for all attachments are PDF, JPEG, JPG, PNG and the maximum file size is 5MB.

      Attach a copy of this student’s health care card. 

      (It is mandatory to attach a copy of the student’s card to this application).

      Evidence of Independent Student Status 

      If available, please attach evidence of your independent student documentation from Centrelink or the Department of Veteran Affairs confirming you are receiving payment at the Independent or away from home rate.

      The text will appear here

        Valid formats for all attachments are PDF, JPEG, JPG, PNG and the maximum file size is 5MB.

        The file can only be of the following types: jpg, jpeg, png or pdf.

        Individually Drought Declared Property

        Attach a certified copy of the individually droughted property (IDP) application form, certified by the Local Climate Risk Coordinator.

        (It is mandatory to attach a copy of the declaration to this application).

          Valid formats for all attachments are PDF, JPEG, JPG, PNG and the maximum file size is 5MB.

          Commonwealth Government assistance details provided - student may qualify for safety-net assistance

          School Details

          School Attended
          Nearest State school
          The text will appear here
          Nearest school of type attended
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          Operator's certification

          I certify that I have assessed this student in accordance with STAS policy.
          I agree to advise the department of any local circumstances which may affect the eligibility of the student. I understand that this assessment is subject to final approval by the department. I understand that if I wrongfully certify a student as interim approved, I will have no entitlement  to payment for transporting the student.

          I understand that a person who intentionally or recklessly obtains, or helps someone else obtain, a financial benefit under the  Transport Operations (Passenger Transport) Act 1994 (the Act) to which the person is not entitled, by providing false information or otherwise,  may be guilty of an offence  under Section 149 (3) of the Act for which the maximum penalty is a fine calculated as 60 penalty units (the value of a penalty unit reviewed annually: $133.45 for 2019).

          By completing this assessment, I agree to the Operator's certification terms and conditions.

          Your application will remain available for the next 7 days.

          To complete your application within this time, please go to the website www.qld.gov.au/transport/public/school

          You will need to enter the Application ID and Secure PIN provided below. This information will not be emailed to you, please retain and keep it secure.

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